Privacy policy
Our Privacy Statement:
Nuvio Pty Ltd (ABN 50 6747 32 453)
Introduction
Welcome to our privacy terms at Nuvio Pty Ltd (ABN 50 6747 32 453), hereafter referred to as "we," "our," or "us." This document elucidates our dedication to upholding and safeguarding your privacy with regard to the acquisition, administration, and utilization of your Personal Information. Our practices are aligned with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).
Your Personal Information Defined
In both New Zealand and Australian Privacy Acts, "Personal Information" encompasses data that can identify you personally. If the information collected can reasonably identify you, it falls under this category.
Types of Personal Information We Collect and Hold
The personal information we collect and retain includes various details such as:
- Contact information like name, address, and contact details.
- Personal details including date of birth, employment history, and educational qualifications.
- Government-related identifiers such as IRD and tax file numbers.
- Financial information.
- Product and service details provided to you.
- Other information voluntarily provided during interactions with us.
We may also collect sensitive information with your consent, such as membership in a trade union or health information for specific purposes like Covid-19 contact tracing.
How We Collect Your Personal Information
We typically collect personal information directly from you through various interactions such as:
- Correspondence like purchase orders, emails, and telephone conversations.
- Social media interactions.
- Surveys, applications, or registrations on our websites.
- Attendance at events or sites.
- Employment or contracting applications.
- Third-party sources, subject to your consent, such as recruitment agencies or publicly available resources.
We may also use click tracking, log files, cookies, or similar technologies to collect information about your website usage.
The Importance of Providing Personal Information
Providing requested personal information is essential for us to deliver products and services effectively. Failure to do so may hinder our ability to serve you adequately or provide relevant information about our offerings.
Procedures for Personal Information Collection:
Direct Collection:
We gather your Personal Information directly when you use our Site for browsing, purchasing, or accessing your account.
Indirect Collection:
At times, we obtain your Personal Information from other sources, with consent or as permitted by law. This ensures compliance and respects your privacy.
Notification of Collection:
If we collect your Personal Information from third parties, we'll inform you promptly to maintain transparency.
Tracking Mechanisms:
We use cookies, web beacons, and similar tools to understand how our Site is used, enhancing our services. Most web browsers allow you to manage these tracking mechanisms.
Social Media Engagement:
We collect Personal Information when you interact with us on social media. Confidential matters are discussed securely.
Customer Service Communications:
We may record telephone calls with our customer service team for quality assurance, unless you request otherwise.
Storage and Security Measures
Your personal information is stored securely, utilizing various physical and electronic measures to safeguard it against unauthorized access, misuse, or interference. We store data both electronically and physically, predominantly in New Zealand or Australia. When transferring information outside Fletcher Building, recipients are obligated to protect your personal information.
Why We Collect, Use, Hold, and Disclose Your Personal Information
We collect, use, hold, and disclose your personal information for various business purposes including product and service provision, customer interaction, marketing, compliance, and legal requirements.
Disclosure of Your Personal Information
We may disclose your personal information to third parties including employees, contractors, service providers, regulatory bodies, and others, as required to conduct our business operations.
Overseas Disclosure
Your personal information may be disclosed overseas, and we take reasonable steps to ensure compliance with privacy obligations.
Use of Cookies and Web Tracking Systems
We use cookies and other tracking mechanisms to monitor website traffic patterns, though you can disable cookies through your browser settings. We may also provide aggregated data to third parties for analysis.
Direct Marketing
We may send you marketing communications regarding our products and services, with opt-out options available.
Dealing Anonymously or Using a Pseudonym
You have the option to interact with us anonymously or using a pseudonym in certain circumstances, though providing personal information may be necessary for certain transactions.
Handling Breaches
In the event of a privacy breach, we take immediate steps to mitigate harm and inform relevant authorities.
Access and Correction of Your Information
You have the right to access and correct your personal information, subject to certain exceptions and procedures outlined in our Privacy Statement.
Complaints Procedure
If you have concerns about our handling of your personal information, you can lodge a complaint with our Privacy Officer or relevant Privacy Commissioner.
Change of Ownership
In the event of a change in ownership, your personal information may be transferred to the new owner for business continuity.
Amendments to Privacy Statement
We reserve the right to amend our Privacy Statement, with updates posted on our website.
Contact Information
For any inquiries or concerns regarding our Privacy Statement, please contact our Privacy Officer using the details provided.
Contact Information:
Privacy Officer
Mail: Privacy Officer, Nuvio Pty Ltd
PO BOX 2772, Taren Point NSW 2229
Email: info@nuvio.com.au
Office of the Australian Information Commissioner
Telephone: 1300 363 992
Email: enquiries@oaic.com.au
Mail: Office of the Australian Information Commissioner
GPO Box 5218, Sydney, NSW 2001, Australia
Online: www.oaic.gov.au/privacy/making-a-privacy-complaint
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These terms delineate our commitment to protecting your Personal Information and ensuring transparency in our data management practices. Should you have any further inquiries or concerns, please do not hesitate to contact us.